City or state
Only the five boroughs are New York City. Yonkers, Buffalo, Rochester and Albany are the state system. A form addressed to “New York” is incomplete research, and the wrong office returns it months later without the fee.
New York is not one record system. Which office holds a record depends on what kind it is, whether it happened inside the five boroughs, and when. Answer three questions and we’ll name the office, the form, the fee and the wait — then prepare the request for you, or show you how to do it yourself.
No account needed to prepare a request. Government fee plus the Vital Records Preparation Fee per record.

Free toolfor New York records
Answer three questions. We’ll tell you which office holds the record, the correct form, the government fee, the realistic wait, and exactly how to order it.
Start with the record type.
Routing reflects current NYC DOHMH, NYC DORIS, NYC City Clerk, and NYS DOH guidance. Fees and turnaround windows shift — we recheck this quarterly, and every figure above carries the date it was last confirmed.
When the agency says no
New York routinely refuses records to people who are plainly entitled to them — most often a descendant who cannot satisfy the agency’s documentary test for a grandparent’s record. The remedy is an Article 78 proceeding: a petition asking a judge to direct the agency to release it. It is ordinary civil procedure, and it is the reason a refused New York record is still gettable.
The usual way to do this is to retain a lawyer. Petition Kit generates the packet from your own facts instead.
Built from four things you already know: who you are, whose record it is, the record type and county, and where the record is going.
Heritage Passport is not a law firm and does not give legal advice. Petition Kit generates court documents from the facts you supply; you file them and you remain responsible for your case.
The three splits that decide everything
Only the five boroughs are New York City. Yonkers, Buffalo, Rochester and Albany are the state system. A form addressed to “New York” is incomplete research, and the wrong office returns it months later without the fee.
Inside the city, the era decides the custodian. Historical records sit with the Municipal Archives; later ones with the Health Department for births and deaths, and the City Clerk for marriages.
These are different products, not different words. A genealogy copy is not a certified record, and several consulates reject it. If a foreign authority needs to rely on the record, check whether it requires exemplification and an apostille before you order — not after.
Questions
If the record is one step in a citizenship claim, start with eligibility — it tells you which records you actually need, so you order those and nothing else.